COVID-19 impact on Financial Industry
Customer behavior trends and predictions based on big data.
Global COVID-19 pandemic has changed the way in which your customers think and dramatically shifted their top priorities. If you’re working in the financial sector, you may wonder what will be the impact of the lockdown and uncertainty of your customers: do they feel enthusiastic about the next steps and willing to go back to normality? What are their top financial needs and worries? What are their main fears and how you, as a financial institution, can help them through the journey?
In this free report, by request only, you will get the essential insights:
– What services consumers consider essential within next months
– How will their financial decisions change
– What will be the most important criteria in banking product and service selection
– Which are the keys for banks to gain their client trust in post-pandemic reality