Collective intelligence on social needs during COVID 19
Beyond tracing, testing and contagion of the immediate health crisis we are facing, there is high uncertainty on what will be the social and economic effects on people. The ‘second epidemic’ will see varied and fast-changing social needs across countries, and we are looking to help governments be highly responsive in this context, by helping them leverage the collective intelligence and actions of citizens who can help.
In the days following the outbreak of COVID 19 in Europe, Citibeats has begun launching collective intelligence ‘observatories’ in more than 12 countries, to bring real-time views on social needs to governments, companies and people. By analyzing millions of opinions every week, it is possible to use ‘citizens as a sensor’ for where there are unmet, rising, or outlier social needs that should be a priority to respond to.
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