Citibeats Closes a 1.4 M € Investment Round to Further Develop Their Adaptive AI-Based Platform


Bankinter, through the Bankinter Innovation Foundation Startups’ program, IDB Lab, Everis, H&S Investment, IESE Business Angels and Telefónica Wayra provide financial backing for the social listening and speech analytics platform developed by Citibeats, which allows companies and governments to understand and respond to the needs of citizens.

Barcelona, SPAIN (Dec. 12, 2019)

Citibeats, an emerging startup in the field of artificial intelligence that already operates globally, announces its plans to expand internationally to make themselves known as a well- referred company.
Thanks to the revolutionary solution provided by Citibeats, companies and governments will be able to listen to and organize the voices of millions of people, helping them to detect possible risks, new needs or areas of improvement in real time. Citibeats’ adaptive social intelligence platform analyzes and interprets any type of data people produce in any language and structures the information in an actionable way.
The platform is already being used successfully in various use cases related to financial inclusion, hate speech detection, identification of infrastructure damage caused by natural disasters and monitoring of the United Nations Sustainable Development Goals.
In just two years since its launch, Citibeats has already successfully implemented more than 30 projects worldwide, receiving international recognition such as the United Nations World Summit Awards, COGx for the best Artificial Intelligence for governments and NTT Data’s Open Innovation Contest in Japan.

Quantifying people’s opinions and needs is key to responding quickly and efficiently. This investment validates our vision and helps us scale internationally.

Iván Caballero, CEO of Citibeats
With this new financial gain, Citibeats is preparing to tackle ambitious challenges such as implementing impact projects in Latin America, Central America and the Caribbean, developing business solutions for companies in Europe’s financial and public sector and strengthening its presence in Japan thanks to the collaboration with NTT Data in the retail industry.
Citibeats’ goal is to become the standard solution for structuring the needs of citizens to help companies and organizations make responsibly better decisions. With this round of investment funding, Citibeats reinforces the trust shown by its leading worldwide investors.
Impact Report 2019

Impact report

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About Citibeats

Citibeats is the fastest and most efficient social intelligence and speech analytics platform in the market. Based on natural language processing (NLP) and machine learning, Citibeats organizes unstructured data. Our platform allows for the gathering of relevant information in changing social contexts, which permits public organizations and financial institutions to react more quickly and efficiently to the needs of citizens.

Leading financial institutions in Spain and different public organizations like the Ministry of Infrastructure in Japan, the city of Dublin and international partners like NTT Data, Accenture and Telefónica, among others, already trust in the Citibeats solution.

Citibeats has received prestigious recognition like the United Nations World Summit Awards, COGx for the best Artificial Intelligence for governments and NTT Data’s Open Innovation Contest in Japan.

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